A step by step guide of WatchMaker on Ticwatch for iOS users

Gaby
Posts: 389
Joined: Tue Feb 21, 2017 8:59 am

Re: A step by step guide of WatchMaker on Ticwatch for iOS users

Postby Gaby » Wed Apr 26, 2017 7:55 am

Hope you enjoy watchmaker on Ticwatch!

julyfish
Posts: 7
Joined: Sat Apr 15, 2017 3:31 pm

Re: A step by step guide of WatchMaker on Ticwatch for iOS users

Postby julyfish » Sat Apr 29, 2017 3:16 pm

Hi,

I bought a TicWatch 2 Oak version a week ago and I like it a lot, so yesterday I purchased another white sport version for my wife.

However, unlike my Oak version, I do not see the WatchMaker app when I click the Mobvoi Store. I already ipdate the white sport version to 4.8.0 Intl.

Please kindly advise.

Many thanks.

julyfish
Posts: 7
Joined: Sat Apr 15, 2017 3:31 pm

Re: A step by step guide of WatchMaker on Ticwatch for iOS users

Postby julyfish » Sat Apr 29, 2017 4:56 pm

Hi,

It's me again. I purchased two more black stainless stell version of TicWatch 2 today for my brothers. Both were updated the 4.8.0 intl but only one shows WatchMaker in the Mobvoi Store.

So all together I purchased 1 oak, 1 white sport and 2 black stainless steel, but only the oak and one black stainless steel show WatchMaker in Mobvoi Store. This is frustrating.

Please kindly help.

Thanks.

Gaby
Posts: 389
Joined: Tue Feb 21, 2017 8:59 am

Re: A step by step guide of WatchMaker on Ticwatch for iOS users

Postby Gaby » Tue May 02, 2017 7:24 am

hi,

Could you please provide more information?

Which phones you use to pair these watches?

Please note that, for iOS device, if the OS version is 4.8.0, then you can find Watchmaker on Mobvoi Store on the watch.

If you use Android phone, then download Watchmaker from playstore. After the app installing on your phone, choose the watchfaces you like to send to watch, then, the watchface will appear on the watch.

julyfish
Posts: 7
Joined: Sat Apr 15, 2017 3:31 pm

Re: A step by step guide of WatchMaker on Ticwatch for iOS users

Postby julyfish » Mon May 08, 2017 1:45 pm

Hi,

I am using iOS and the watch version is 4.8.0. I rest the watches twice and it now seems OK.

Sorry for the trouble.

Thanks.

Gaby
Posts: 389
Joined: Tue Feb 21, 2017 8:59 am

Re: A step by step guide of WatchMaker on Ticwatch for iOS users

Postby Gaby » Tue May 09, 2017 6:36 am

julyfish wrote:Hi,

I am using iOS and the watch version is 4.8.0. I rest the watches twice and it now seems OK.

Sorry for the trouble.

Thanks.


It's OK, I'm glad your issue is solved. You can contact with us at any time for any issue.

goldswags
Posts: 3
Joined: Wed Jun 28, 2017 9:30 pm

Re: A step by step guide of WatchMaker on Ticwatch for iOS users

Postby goldswags » Wed Jun 28, 2017 9:33 pm

Hey guys,

I've downloaded the app on my iphone (which is up to date) and set up my ticwatch 2, which is also on version 4.8.0, however it doesnt give me the option to download the app on the mobvoi store - i can see others have had this issue, how did they resolve it? In fact my mobvoi store only shows about 5 apps - is this normal?

goldswags
Posts: 3
Joined: Wed Jun 28, 2017 9:30 pm

Re: A step by step guide of WatchMaker on Ticwatch for iOS users

Postby goldswags » Wed Jun 28, 2017 9:35 pm

Hello

I've followed steps but watchmaker isnt showing on the mobvoi app store for me - i can see this affected others, how did you correct it? I'm on version 4.8.0

josephgeorgep
Posts: 3
Joined: Mon May 29, 2017 11:29 am

Re: A step by step guide of WatchMaker on Ticwatch for iOS users

Postby josephgeorgep » Thu Jun 29, 2017 2:23 am

no watchmaker app found on my watch / mobvoi store!!

Gaby
Posts: 389
Joined: Tue Feb 21, 2017 8:59 am

Re: A step by step guide of WatchMaker on Ticwatch for iOS users

Postby Gaby » Fri Jun 30, 2017 9:32 am

Hi Guys,

Thanks for your feedback. We'll check the mobvoi store at background on our end. Currently, you can download watch maker on "watchface" on the watch.

Please note, it's only for iOS devices, not applicable to Android.


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