Search found 386 matches

by Gaby
Tue Sep 19, 2017 9:30 am
Forum: Stable Version
Topic: User Guide
Replies: 5
Views: 10654

Re: User Guide

@SubseaDoc Settings>preference>Hot word.
by Gaby
Tue Sep 19, 2017 8:41 am
Forum: Stable Version
Topic: 4.8.0 Stable version OTA Announcement-2017/3/15
Replies: 30
Views: 4389

Re: 4.8.0 Stable version OTA Announcement-2017/3/15

@deltavictor It doesn't support to install global firmware on Chinese version Ticwatch. It is suggested that you refund the Chinese one and purchase global one in order to use global service.
by Gaby
Tue Sep 12, 2017 8:05 am
Forum: Beta Version
Topic: Block *Some * Google Services Notifications?
Replies: 2
Views: 227

Re: Block *Some * Google Services Notifications?

Hi Gordon,

1. You can disable the google service notifications on your phone.
2. You can try to block these notifications on the notification center via your Ticwear Global.
by Gaby
Tue Sep 12, 2017 7:59 am
Forum: Stable Version
Topic: SPO2
Replies: 1
Views: 128

Re: SPO2

@Clemntine May I know where did you find this feature? What Ticwatch 2 support is to detect HR and track GPS route.
by Gaby
Tue Sep 12, 2017 7:54 am
Forum: Beta Version
Topic: Tilt to wake not working
Replies: 1
Views: 124

Re: Tilt to wake not working

@AntiS/E Does it still happen to you now? Do you enable the feature via settings>gesture?
by Gaby
Tue Sep 12, 2017 7:52 am
Forum: Beta Version
Topic: Beta Version of international Problem
Replies: 1
Views: 132

Re: Beta Version of international Problem

@tonyatme thanks for your feedback! Both Chinese version and International version of Ticwatch 2 run on Ticwear OS without supporting AW. And international version doesn't support maps, navigation. But it has built-in GPS and can track your workouts. We're working on making more apps available in th...
by Gaby
Tue Sep 12, 2017 7:49 am
Forum: Beta Version
Topic: BUGS: Fitness App and GPS speed tracking
Replies: 3
Views: 260

Re: BUGS: Fitness App and GPS speed tracking

@ ptaeck thank you for your feedback!
1.Did you input correct personal information, like age,gender, height?
2.Could you please provide the screenshot of GPS route?
by Gaby
Tue Sep 12, 2017 7:39 am
Forum: Beta Version
Topic: Step count discrepancy Ticwatch and companion
Replies: 4
Views: 356

Re: Step count discrepancy Ticwatch and companion

Hi carlod,

Whether you use iOS devices or Android devices?

If Android devices, please download the beta version through this link:
http://cdn.chumenwenwen.com/mushroom/fu ... 972896.apk
by Gaby
Tue Sep 12, 2017 7:24 am
Forum: Beta Version
Topic: Feedback on fitness app
Replies: 1
Views: 143

Re: Feedback on fitness app

@bobhy, thank you for your feedback!
1. Currently the feature is compatible with some of the apps, not all of them.
2. We've noticed this issue and will improve it on our later version.
Should you have any other questions, please feel free to contact us, thanks again!
by Gaby
Mon Sep 11, 2017 10:48 am
Forum: Beta Version
Topic: Spelling Error
Replies: 1
Views: 145

Re: Spelling Error

@GordonHannan, thank you for heads up! We'll check at our end!

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