Search found 8 matches

by guillaume
Wed Jan 18, 2017 1:27 pm
Forum: Stable Version
Topic: Delivery Problem.
Replies: 11
Views: 1302

Re: Delivery Problem.

Hi! I just received my watch too. Mobvoi was helpful in fixing the problem.
It took it's time but at least, it's here!
by guillaume
Thu Jan 05, 2017 9:28 am
Forum: Stable Version
Topic: Delivery Problem.
Replies: 11
Views: 1302

Re: Delivery Problem.

Well, I made my order almost one month (Dec 9). I received the package with the watch missing on 21 and opened a ticket. I had an update that they will contact the transporter ASAP one week ago but nothing since. The communication was not very active on their part. I did not get any notification abo...
by guillaume
Wed Jan 04, 2017 2:51 pm
Forum: Stable Version
Topic: Delivery Problem.
Replies: 11
Views: 1302

Re: Delivery Problem.

So there is still hope that they did the same thing with my watch!
For the moment, I had no news of a second shipment.
I hope they contact me soon.
What kind of information did you provide them to help sort it out ?
by guillaume
Wed Jan 04, 2017 7:57 am
Forum: Stable Version
Topic: Delivery Problem.
Replies: 11
Views: 1302

Re: Delivery Problem.

ayasin88 and Sharpie, have you some news from Mobvoi? Has your problem been solved? Ayasin88: I don't think that there is a 2nd shipment. It means that there would be 2 parcel references. So the problem was packing at Mobvoi or stealing somewhere between Landmark or local delivery. Did the parcel yo...
by guillaume
Fri Dec 30, 2016 7:31 am
Forum: Stable Version
Topic: Delivery Problem.
Replies: 11
Views: 1302

Re: Delivery Problem.

For me, it stay in transit for one week in landmark UK platform before being transfered to transporter Colis Privé. Strange, on the package, the sender address is Colis Privé, in France (why?). I received it in less than 2 weeks. I don't really understand what had happened to my watch, but now, some...
by guillaume
Thu Dec 29, 2016 6:17 am
Forum: Stable Version
Topic: Delivery Problem.
Replies: 11
Views: 1302

Re: Delivery Problem.

In my case, I had one tracking number for landmark and one from the local transporter for the same parcel. I got the dock without the watch one week ago. I immediately opened a issue ticket on the customer service with many details and many followup messages and pictures of the parcel I received. I ...
by guillaume
Tue Dec 27, 2016 10:06 am
Forum: Stable Version
Topic: Delivery Problem.
Replies: 11
Views: 1302

Delivery Problem.

Hi all. Has anybody had the same delivery problem I had? I ordered a Ticwatch 2 charcoal and the charging station. Soon after, the package was sent, it took almost 10 days to reach my office in Paris and was delivered to our maibox directly. Sadly, the package only contained the charging station. It...
by guillaume
Tue Dec 27, 2016 9:48 am
Forum: Other
Topic: Intro
Replies: 38
Views: 3996

Re: Intro

Hi, I am Guillaume from France, I am waiting for my Ticwatch. I kickstarted a Pebble Time 2, got a refund after the whole pebble crash, and discovered ticwatch.

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